Cancellation, Return, and Refund Policy

Order Cancellation

Cancellation Deadline: You may cancel your order without any penalty or charge within 3 hours of placing the order. Please note that we begin processing orders promptly, so we encourage you to request cancellations as soon as possible.

Cancellation Request:.

Late Cancellations: If you request a cancellation after the specified deadline, we will make every effort to accommodate your request. However, we cannot guarantee that we can stop the order's processing. In such cases, you may be responsible for the full purchase price.

Return and Refund Policy

No Returns or Exchanges: Due to the perishable nature of our products, we maintain a strict no-return policy. Once your order has been delivered, we cannot accept any returns or exchanges. This policy ensures that our customers receive only the freshest and highest quality products.

Refund Eligibility: If you successfully cancel your order within the specified cancellation deadline, we will provide a full refund of the purchase price to the original payment method used during the order.

Refund Processing Time: Refunds will be processed within 15 from the date of cancellation approval. Please note that it may take additional time for the refund to reflect in your account, depending on your payment method and financial institution.

Exceptions

Custom Orders: Orders for custom-made or personalized sweets may be subject to different cancellation policies, and cancellation may not be possible after a certain stage of production.

Perishable Goods: Orders for perishable items, such as fresh sweets or chocolates, may have limited cancellation options due to their short shelf life. Cancellation requests for perishable goods should be made as early as possible.

Contact Us

If you have any questions or need assistance with order cancellations, returns, or refunds, please contact our customer support team at 9842630661.

Changes to This Policy

We reserve the right to update or modify this Cancellation, Return, and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. By placing an order with us, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this policy.